Terms and Conditions

Last updated: September 19, 2026

These Terms of Service (“Terms”) govern your access to and use of altflex.com, Altflex MAX, MAX Studio, customer dashboards, hosting services, Custom Projects, and other products, tools, websites, and services made available through Altflex (collectively, the “Services”).

By creating an account, purchasing a Service, starting a subscription, or otherwise using the Services, you agree to these Terms.

If you do not agree to these Terms, do not use the Services.

1. Eligibility

You must have the legal capacity to enter into a binding agreement to purchase or use paid Services.

If you use Altflex on behalf of a business or organization, you represent that you are authorized to act on its behalf.

2. The Services

Altflex provides website creation, hosting, design, development, automation, and related digital services.

The Services currently include Altflex MAX and Custom Projects, together with supporting tools and functionality.

Altflex MAX

Altflex MAX is an AI-powered website creation and management service.

Depending on the applicable plan, MAX may include website generation, website previews, responsive design, branding controls, MAX Studio, hosting, SSL, customer dashboards, MAX tokens, publishing tools, and related functionality.

Features, usage allowances, technical limits, and plan availability may change as the Service evolves.

Custom Projects

Altflex also provides individually scoped services such as custom website design, development, ecommerce, automation, integrations, branding, marketing technology, and related work.

A Custom Project may be governed by a separate proposal, invoice, scope of work, project agreement, or other written terms.

Where specific project terms conflict with these Terms, the specific project terms will control for that project.

3. Website Previews

Altflex MAX may allow you to generate and view a website preview before purchasing a paid subscription.

A preview is provided for evaluation and may not include every feature available after activation or publication.

Generating or viewing a preview does not by itself require you to purchase the Service.

4. Accounts

Certain Services require an account.

You agree to provide accurate information and to keep information associated with your account reasonably current.

You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account.

You should notify us promptly if you believe your account has been accessed without authorization.

5. Pricing and Checkout

The applicable price, billing frequency, included features, introductory pricing, renewal pricing, and other material purchase information will be displayed on altflex.com or during checkout before you complete a purchase.

Promotional or introductory pricing may apply only to the initial billing period.

After an introductory period, a subscription may renew at the standard recurring price disclosed when you subscribe.

6. Subscriptions and Automatic Renewal

Certain Altflex MAX plans are provided on a recurring subscription basis.

Unless otherwise stated during checkout, subscriptions automatically renew for successive billing periods until cancelled.

By starting a recurring subscription, you authorize the applicable payment provider to charge the recurring fees and applicable taxes shown during checkout to your selected payment method.

If payment cannot be completed, access to paid features or hosting may be restricted or suspended until payment is successfully received.

7. Cancellation

You may cancel a MAX subscription using the cancellation options made available through your account or the applicable subscription process.

Cancellation stops future renewals.

Unless stated otherwise during checkout, paid access normally continues until the end of the billing period already paid for.

When paid access ends, features that require an active subscription may be disabled. A website that depends on active MAX hosting may also be unpublished or become unavailable.

You are responsible for retaining any materials you need before your access to a Service ends.

8. Refunds

Except where required by applicable law, stated during checkout, or agreed separately in writing, payments are non-refundable once charged.

Custom Projects may have separate rules relating to deposits, milestones, cancellations, revisions, or refunds as stated in the applicable project agreement or invoice.

9. Consumer Rights

Nothing in these Terms limits consumer rights that cannot lawfully be excluded or restricted.

If applicable law gives you a statutory cancellation, withdrawal, cooling-off, refund, or similar right, that right will continue to apply regardless of any conflicting provision in these Terms.

Where required by law, information about applicable withdrawal or cancellation rights will be provided at or before checkout.

If you request that a digital service begin during a statutory withdrawal period, we may ask for any express request, consent, or acknowledgment required by applicable law before performance begins.

10. MAX Tokens and Usage Allowances

Certain plans may include MAX tokens or other usage allowances.

MAX tokens are service credits used to access specified MAX functionality.

MAX tokens are not money, stored value, cryptocurrency, securities, or transferable financial assets.

The number of tokens, reset frequency, eligible features, and usage limits are determined by the applicable plan and may be shown within the Service.

Tokens may expire, reset, or become unavailable when a subscription ends, depending on the applicable plan.

We may change token allowances or usage rules prospectively as the Service evolves.

11. User Content

“User Content” means information, text, images, logos, photographs, videos, graphics, business information, trademarks, files, prompts, instructions, and other materials you provide through the Services.

You retain ownership of User Content that belongs to you.

Altflex does not claim ownership of your User Content.

By providing User Content, you grant Altflex a non-exclusive, worldwide license to host, store, reproduce, process, modify, transmit, display, and otherwise use that content only to the extent reasonably necessary to provide, operate, secure, support, and improve the Services or fulfill your instructions.

You represent that you have all rights, permissions, and authority necessary to provide and use your User Content.

You are responsible for ensuring that your User Content does not infringe another person’s rights or violate applicable law.

12. Generated Output

Altflex MAX and other automated features may generate website layouts, designs, text, code, recommendations, structures, images, or other material based partly on the information you provide (“Generated Output”).

Generated Output may not always be accurate, complete, unique, error-free, or appropriate for every purpose.

You are responsible for reviewing Generated Output before publishing, distributing, or relying on it.

You are also responsible for confirming the accuracy and legality of business claims, prices, contact information, offers, images, intellectual property, disclosures, and other content appearing on your website.

Because AI systems can generate similar results for different users, we do not guarantee that Generated Output will be unique.

13. Rights in Generated Output

Subject to payment of applicable fees and compliance with these Terms, you may use, modify, publish, reproduce, and commercially exploit Generated Output created specifically for you through the Services.

To the extent Altflex holds transferable intellectual property rights in Generated Output created specifically for you, those rights are assigned to you upon payment, to the extent permitted by applicable law.

This does not transfer any rights in Altflex Technology, reusable components, pre-existing materials, platform functionality, third-party materials, or other elements that were not created specifically for you.

Nothing in these Terms guarantees that any AI-generated material is eligible for copyright, trademark, patent, or other intellectual property protection.

14. Altflex Technology

“Altflex Technology” includes the Altflex platform, MAX, MAX Studio, software, source code, systems, infrastructure, models, workflows, development tools, interfaces, reusable components, frameworks, processes, designs, documentation, and technology developed independently of your User Content or Generated Output created specifically for you.

Altflex Technology remains the property of Altflex or its applicable licensors.

Your purchase or use of the Services does not transfer ownership of Altflex Technology.

You may not reverse engineer, decompile, disassemble, copy, reproduce, resell, sublicense, circumvent, or exploit Altflex Technology except where expressly authorized or where applicable law gives you a non-waivable right to do so.

15. Hosting and Service Availability

Certain Services may include hosting, SSL, backups, publishing infrastructure, dashboards, and related technical services.

We work to provide reliable service but do not guarantee uninterrupted, permanently available, or error-free operation.

Services may occasionally be interrupted because of maintenance, upgrades, technical failures, third-party outages, network problems, security incidents, or events outside our reasonable control.

Backup and recovery functionality is intended to reduce the risk of data loss but should not be treated as a guarantee that every version or item of data can always be recovered.

16. Domains and Third-Party Services

The Services may interact with domains, payment systems, analytics tools, email providers, plugins, social networks, APIs, or other third-party services.

Third-party services operate under their own terms, pricing, privacy policies, technical requirements, and availability.

Altflex is not responsible for the availability, security, performance, conduct, or policies of independent third-party services.

You are responsible for third-party fees unless we expressly state that they are included in your purchase.

17. Customer Websites

You are responsible for the website, business, products, services, offers, content, and activities you publish or operate using Altflex.

You are responsible for determining which laws, regulations, industry requirements, disclosures, and policies apply to your website and business.

This may include requirements relating to privacy, cookies, accessibility, ecommerce, consumer protection, marketing, advertising, intellectual property, taxes, data protection, and sector-specific regulation.

Altflex does not provide legal, tax, accounting, financial, or regulatory advice through the Services.

18. Visitor Data and Contact Forms

If your website collects information from visitors, including through contact forms, you are responsible for having any legal basis, privacy notice, disclosure, or consent mechanism required for that collection.

Altflex may process visitor information on your behalf where reasonably necessary to provide hosting, contact-form delivery, dashboards, notifications, security, and related functionality.

Where applicable law requires additional data processing terms between Altflex and a customer, those terms may be entered into separately.

19. Acceptable Use

You may not use the Services to:

• Violate applicable law;
• Infringe intellectual property, privacy, publicity, or other rights;
• Publish fraudulent, deceptive, unlawful, or malicious content;
• Distribute malware, phishing material, malicious code, or harmful software;
• Gain or attempt to gain unauthorized access to accounts, systems, networks, or data;
• Interfere with the operation or security of the Services;
• Circumvent security, subscription, usage, or access restrictions;
• Use automated systems to scrape, overload, copy, or abuse the Services without authorization;
• Misrepresent your identity or affiliation;
• Use the Services to facilitate illegal or harmful activity; or
• Upload or use materials you do not have the right to use.

20. Suspension and Termination

We may suspend, restrict, or terminate access to all or part of the Services where reasonably necessary, including where:

• You materially breach these Terms;
• Required payments are overdue or cannot be processed;
• Your use creates a legal, security, or technical risk;
• Your activity materially interferes with the Services or other users;
• We reasonably suspect fraud, abuse, or unauthorized activity;
• We are required to act by law or valid legal process; or
• The relevant Service is discontinued.

Where reasonably practical, we may provide notice before taking action. Immediate action may be taken where necessary to protect users, third parties, infrastructure, or the Services.

21. No Guarantee of Business Results

Altflex provides website, design, technology, automation, hosting, and related services.

Unless expressly guaranteed in a separate written agreement, Altflex does not guarantee any particular level of traffic, leads, search rankings, conversions, sales, revenue, profitability, advertising performance, or other business result.

Business results depend on many factors outside our control.

22. Custom Projects

Custom Projects may include separately agreed scope, deliverables, timelines, revision limits, payment schedules, deposits, hosting, integrations, maintenance, third-party costs, and intellectual property terms.

You agree to provide information, access, content, approvals, feedback, and payments reasonably required to complete the agreed work.

Delays in receiving required information, approvals, materials, access, or payments may affect the project timeline.

Work outside an agreed project scope may require additional fees or a revised agreement.

23. Service Changes

We may modify, improve, replace, add, or remove features from the Services over time.

We may also discontinue a feature, plan, integration, or Service where reasonably necessary.

Where a change materially affects an active paid Service, we will provide any notice required by applicable law.

24. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

WE DISCLAIM WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED AVAILABILITY.

WE DO NOT WARRANT THAT THE SERVICES, GENERATED OUTPUT, WEBSITES, HOSTING, INTEGRATIONS, OR THIRD-PARTY SERVICES WILL ALWAYS BE ERROR-FREE, SECURE, UNINTERRUPTED, OR SUITABLE FOR EVERY PURPOSE.

NOTHING IN THESE TERMS EXCLUDES WARRANTIES OR RIGHTS THAT CANNOT LAWFULLY BE EXCLUDED.

25. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALTFLEX AND THE PEOPLE OR SERVICE PROVIDERS INVOLVED IN OPERATING THE SERVICES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITIES, DATA, GOODWILL, OR BUSINESS INTERRUPTION ARISING FROM OR RELATING TO THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

• THE AMOUNT YOU PAID FOR THE APPLICABLE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
• $100 USD.

Some jurisdictions do not permit certain exclusions or limitations of liability. Where those rules apply, this section applies only to the maximum extent permitted by law.

26. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Altflex and the people involved in operating the Services harmless from claims, liabilities, damages, losses, and reasonable costs arising from:

• Your material violation of these Terms;
• Your User Content;
• Your website, products, services, or business activities;
• Your violation of applicable law;
• Your infringement of another person’s rights; or
• Your misuse of the Services.

27. Privacy

Our handling of personal information is described in the Privacy Policy available on altflex.com.

28. Changes to These Terms

We may update these Terms from time to time as our Services, business practices, or legal requirements change.

The latest version will be published on altflex.com with an updated revision date.

Where required by applicable law, or where a change materially affects an active paid Service, additional notice may be provided.

29. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

30. No Waiver

If we do not enforce a provision of these Terms on one occasion, that does not prevent us from enforcing it later.

31. Entire Agreement

These Terms, together with the Privacy Policy and any applicable checkout terms, project proposal, invoice, statement of work, or other written agreement, constitute the agreement governing the applicable Services.

32. Contact

Questions relating to these Terms may be sent to:

terms@altflex.com

For general inquiries, contact contact@altflex.com.